My attempt to purchase the Venus Factor. . .

Venus Factor LIVE CHAT Customer Service 1/15/2014 @ 8:44am EST
 
Oscar HenriquezHello Edward. How may I help you?

Edward I want a refund of my money. This site is NOT useful for my wife at all.

Oscar HenriquezSure!
May I please ask what the problem is? Do you have a question or find something confusing?

Edward She does NOT have regular computer access and We did NOT know these were downloads. We expected the products pictured in the ad to be mailed to us

Oscar HenriquezI totally understand

Give me a min pls

Ok, I've processed your refund and it should credit back in 3 - 5 business days. You'll receive an email confirmation as well :)
Is there anything else I can help you with today?

Edward No thank you I wish we could have received the merchandise via the postal service

Oscar HenriquezWell this is an online program

WE are looking into sending physical materials soon.

Lets see :)

Edward We know now THANK YOU

Oscar HenriquezNo problem

Have an awesome day! :)

Chat closed.